Order Processing
Thank you for choosing to shop at merrileeswimwear.com! Please allow up to 5 days for your order to process from the date you place your order.
Payment Methods
We accept: Visa, Mastercard, and American Express.* We apologize but we do not do C.O.D. shipments nor do we accept prepayments by check.
Out of Stock Items
In the event that an item you have ordered is out of stock, we will notify you via e-mail. Your order will not be shipped unless we get your authorization to ship it without the missing item.Shipping
- Standard shipping carrier: UPS
- Standard shipping and handling cost within the U.S is $9 for UPS ground .
please note: If shipping to Alaska, Hawaii, Guam or Puerto Rico: $16 will be added to standard shipping costs when your order is processed.
- Allow 7-14 days from the date you place your order for your shipment to arrive.
- For expedited shipping please call for rates.
- Shipping costs are non-refundable.
- For international shipping please call (866) 970-SWIM (9746). We charge a flat rate of $40 for international orders outside the United States.
To track your shipment call (800) PICK-UPS or visit UPS.com and enter your tracking #.
Sales Tax
We process and ship our orders from Laguna Beach, CA. Accordingly, we charge 8.75% sales tax on all orders.
Return Policy
Please note: The following return policy applies to Merrilee's Swimwear online orders only! Merrilee's Swimwear retail stores cannot accept internet returns or exchanges. Any purchase made at one of our retail stores will have to follow their individual return policy. Please call individualstores for details.
A Return may be made for refund only under the following conditions:
1) Goods must be clean, unworn, unwashed and in their original salable condition.
2) All tags and hygienic liners must be intact and untampered with.
We cannot accept any goods without these.
3) You must have your original online purchase receipt.
We cannot accept any return without this. No exceptions.
4) All returns must be made within 21 days of the date your order was placed.
We will not accept returns if postmarked after this 21 day window.
* If you attempt to return goods that do not meet the above requirements we will charge you a
$25 fee to your original payment method and return the goods back to you.
- All Sale items are a Final Sale.
- Online returns can only be made by mail. Please do NOT bring goods for return to Merrilee's Swimwear
retail stores. Our retail stores are run separately, have a different return policy and DO NOT give
refunds or exchange swimwear.
- All returns must be accompanied by:
1) A completely filled out "Return Form" (provided with all orders)
2) Your original purchase receipt.
3) Our return label (provided) attached to the outside of the package.
*Any package received without the Return Label and the invoice number on the
outside of the package will automatically be returned to you.
- Please allow up to 30 days for us to receive your return and process your refund.
- Refunds will be issued in the original form of payment.
- Shipping charges are not refundable.
* Any customer doing excesive returns will be taken off of our customer list and no further orders will
ever be accepted.
- We do not accept responsibility for goods that do not meet your "individual modesty requirements".
Although we test all our fabrics, please be aware that everyone's colorations and comfort levels are
different. Please keep this in mind when making your purchase.
Exchanges
Unfortunately, we do not do exchanges since our stock is constantly changing from day to day and replacements are subject to availability. Returns credited by a refund will only be made. Sorry for the inconvenience.Swimwear Care
Hand wash cold with mild soap. Rinse well. Line dry.Always rinse out swimwear immediately after exposure to chlorinated pools or jacuzzis.
- We do not accept responsibility for mistreated, misused goods, exposure to extreme conditions, highly
chlorinated pools/jacuzzis or improper/accidental wash care.
